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Customer Charter

The Manukau Water Limited Customer Charter provides the main points that you need to know about the public water and/or wastewater system that services your property. It includes information on your rights and obligations in dealing with Manukau Water.

This charter is not a legally binding contract. Water and wastewater are provided in accordance with relevant legislation as well as Council bylaws and policies. If any aspect of the charter is unclear please contact Manukau Water for further information.

Customer Charter (120.0kb)