Stormwater
Manukau Water manages the maintenance contracts of the public stormwater system on behalf of the Infrastructure Policy division of the Environmental Management Directorate of Manukau City Council.
For further information about Stormwater services please visit this site:
http://www.manukau.govt.nz/default.aspx?id=156
Who to call
If your property becomes flooded but neither life nor property are threatened:
First, try to find the cause of the flooding. Common causes include gutters full of leaves, blocked or broken downpipes or stormwater pipes, broken connections to public stormwater system or blocked soakholes or catchpit entries. The property owner is responsible for fixing these problems
If the flooding is from a source uphill or upstream beyond your property, contact us.
In the event of serious flooding, where life or property are threatened, call 111 and ask for the Fire Service.
If you are having new or worsened flooding because of increased runoff from improvements such as buildings or driveways on an adjoining property, ask the owner to control the stormwater runoff to reduce or avoid this nuisance. You are obliged to accept stormwater runoff from uphill properties which would naturally discharge runoff onto your own and at a rate that reflects the original state of the property. Private Stormwater issues need to be resolved between the parties concerned, but if a nuisance is being created, ManukauCity may be able to direct some form of solution.